We want you to be 100% happy with your purchase from TrendNu. If something’s not right, we’re here to help.

Return & Exchange Conditions:

• You can request a return or exchange within 7 days of receiving your order.

• Items must be unused, in original condition, and with original packaging.

• Please note: Accessories and sale items are non-returnable.

How to Request a Return or Exchange:

1. Contact us on WhatsApp or email at support@trendnu.store with your order number.

2. We’ll arrange a pickup with our courier.

3. Once the item is inspected and approved, we’ll process your refund or exchange.

Return Shipping Fee:

• Return/exchange shipping fees are paid by the customer unless the item was incorrect or damaged.

Refund Method:

• Refunds are issued to your original payment method or as a voucher—your choice!